Capacity Planning is defined as which of the following?

Capacity Planning is defined as which of the following?

• A. A department that decides where American Airlines will fly, when we will fly there, and in what type of aircraft
• B. A department that schedules flight crews
• C. A department that handles in-flight catering
• D. A department that manages ground operations

Answer: (A)

Capacity planning focuses on determining the overall service level by deciding where to fly, how often to fly there, and which type of aircraft will operate a route. Those choices set the capacity the airline can provide and help match it to expected demand. The other functions—scheduling flight crews, handling in-flight catering, and managing ground operations—are important operational activities that support running the flights, but they’re not the strategic capacity decisions themselves.

Capacity planning focuses on determining the overall service level by deciding where to fly, how often to fly there, and which type of aircraft will operate a route. Those choices set the capacity the airline can provide and help match it to expected demand. The other functions—scheduling flight crews, handling in-flight catering, and managing ground operations—are important operational activities that support running the flights, but they’re not the strategic capacity decisions themselves.